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At Williamstown Bank, we pride ourselves on providing you the best possible customer service. Should you have any questions, comments, or just want some information on our bank, please feel free to reach out to us.
Our Customer Care Specialists are available Monday – Friday from 7:00am – 7:00pm and Saturday from 8:00am – 12:00pm. You can reach us by calling (304) 375-6262 or our Live Chat feature by clicking the green box on the right side of your screen during these hours.
If you would like to contact us outside these hours, please use the form below to email us and a Customer Care Specialist will reach out to you the next business day. When contacting us with a question regarding your account please remember, do not include personal information or specific account information in your message. A Customer Care Specialist will contact you by phone the next business day to discuss your question.