business people talking to each other

Contact Us

Report a lost or stolen Debit Card


During regular banking hours, Monday through Friday, 8:30am to 4:30pm, contact the Customer Service Department at (304) 375-6262 or (304) 485-1717.

During non-banking hours, call (304) 375-3028

Need to contact us? We’re here to help you!

Feel free to get in touch with us so that we can provide you with the banking service you need.


Automated account information: (800) 200-3458

williamstown branch

435 Highland Avenue
Williamstown, WV 26187
Phone: (304) 375-6262
Fax: (304) 375-6274

parkersburg location

3002 E. Seventh St.
Parkersburg, WV 26101
Phone: (304) 485-1717
Fax: (304) 485-1711

At Williamstown Bank, we pride ourselves on providing you the best possible customer service. Should you have any questions, comments, or just want some information on our bank, please email us at contactus@wiltown.com.

When emailing with a question regarding your accounts, please remember not to include personal or account specific information in your email. A Williamstown Bank representative will contact you by phone to discuss your concern.


headshot
President and Chief Executive Officer

E. K. Sleeth
(304) 375-3015

headshot
Lending
Senior Vice President

Joe Flinn
(304) 375-3009

headshot
Operations
Customer Service
Senior Vice President

Sharon Anderson
(304) 375-3001

headshot
Lending
Vice President
Commercial Loans

Todd Cunningham
(304) 375-3010

headshot
Parkersburg Office
Asst. Vice President

Melissa Morrison
(304) 375-3012

headshot
Lending
Vice President
Mortgage Loans

Teresa Cunningham
(304) 375-3005

headshot
Risk Management
Vice President
Audit & Compliance

Kelly Allen
(304) 375-3000

headshot
Risk Management
Asst. Vice President
BSA Officer

Tamera Stevens
(304) 375-3016

headshot
Risk Management
Asst. Vice President

Mary Dick
(304) 375-3007

Debit Card

During regular banking hours, Monday through Friday, 8:30am to 4:30pm, please contact our Customer Service Department at either of our offices by calling (304) 375-6262 or (304) 485-1717.

During non-banking hours, please call our debit card processor at (304) 375-3028. You will be asked questions to verify your identity and your card will then be cancelled. Card re-issuance will be handled by Williamstown Bank.

Williamstown Bank strives to provide our customers with quality customer service in a safe, secure environment. We will never ask you for any kind of personal information through an email, text, or unsolicited phone call. Should you receive any communication stating it is from Williamstown Bank and is asking for an account number, birth date, social security number, or any other personal information, please contact one of our offices immediately. Do not give out this information as it is likely a phishing or other type of scam.

We at Williamstown Bank make every effort to ensure your personal information is not compromised and want to help educate our customers about the growing problem of Identity Theft. For more information, please see the link below for resources regarding Identity Theft and what to do if you feel your personal information has been compromised in some way.

Security Tips