jar with money sitting on table



Report a lost or stolen Debit Card

During regular banking hours, Monday through Friday, 8:30am to 4:30pm, contact the Customer Service Department at (304) 375-6262 or (304) 485-1717.

During non-banking hours, call (304) 375-3028

ATM Machines and Surcharge Free Access

If you are a Williamstown Bank customer, you can use the below local ATMs without incurring a surcharge. Should your Visa Debit Card get lost or stolen, please contact either office as soon as possible at (304) 375-6262 or (304) 485-1717. If it is after regular business hours, please call (304) 375-3028 to have your card restricted.

Williamstown Bank
  • Williamstown Office – 435 Highland Ave, Williamstown, WV
  • Parkersburg Office – 3002 E 7th Street, Parkersburg, WV

In addition, Williamstown Bank has joined with other community banks in West Virginia to provide a network of surcharge free ATMs. If you use your Williamstown Bank card at any of these locations, there will be no fee for your transaction. Please see below the participating institutions and their ATM addresses.

Pioneer Community Bank
  • 5229 Coal Heritage Road, Iaeger, WV
  • 681 Riverside Drive, Welch, WV
  • 822 Robert C Byrd Drive, Sophia, WV
Calhoun Bank
  • 443 Highstreet, Grantsville, WV
  • 860 Arnoldsburg Road, Arnoldsburg, WV
  • 372 Juliana St., Elizabeth, WV
  • 904 Lewis St., Glenville, WV
West Union Bank
  • 2, West Union, WV
  • West Gate Center, Salem, WV
  • Myles & Masonic Ave., Pennsboro, WV
  • 201 Main St., Harrisville, WV
  • 105 East Main St., West Union, WV
Poca Valley Bank
  • 7033 Charleston Rd, Walton, WV
  • 7 Spencer Road, Clendenin,WV
  • 5087 Elk River Rd., Elkview, WV
  • 6420 Sissonville Dr., Sissonville,WV
  • 142 Main St., Poca, WV
  • 3500 Winfield Rd., Winfield, WV
  • 1 Black Walnut Ave., Spencer, WV
CNB Bank
  • 333 East Main St., Hancock, MD
  • 1591 Potomac Ave, Hagerstown, MD
  • 101 S. Washington St., Berkeley Springs,WV
  • 2446 Hedgesville Rd., Martinsburg,WV
  • 14994 Apple Harvest Dr., Martinsburg, WV
  • 1610 Valley Rd., Berkeley Springs, WV
  • 1231 TJ Jackson Dr., Falling Waters, WV

Alpha Link Alliance

If you are traveling beyond the West Virginia border, then be sure to check the Alpha Link Alliance to see if there is a surcharge free ATM in the area you are going. This service is brought to you by community banks throughout the country that have come together to give you more free access to automated teller machines.