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Report a lost or stolen Debit Card

During regular banking hours, Monday through Friday, 8:30am to 4:30pm, contact the Customer Service Department at (304) 375-6262 or (304) 485-1717.

During non-banking hours, call (304) 375-3028

Electronic Statements are a convenient, safe, and secure way to receive your statements. An email will be sent to you each month once your E-Statement is ready.

Log in to CSIesafe to view or print your statement and images. Once the statement has been issued, you have 90 days to retrieve your statement. Please stop by one of our offices to sign up.

Coming soon in our Online Banking upgrade, you will be able to sign up for Electronic Documents, and see your statements and copies of check within Online Banking.

Electronic Documents are also convenient, safe, and a secure way to receive your statements. Simply log into Online Banking and view your statement.

By choosing eDocuments, you don’t have to worry about your statement getting lost in the mail or falling into the wrong hands. Keep your information online where it’s encrypted and less likely to be found by fraudsters and identity thieves.

  • Reduce clutter while saving the planet’s resources
  • Cut down on chances for fraud or identity theft
  • Clear and easy to read
  • Receive documents faster than by mail
  • Access previous documents
  • Ability to download and store for future reference
  • Encrypted to keep your information secure