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Security

Report Fraud

Report a lost or stolen Debit Card


During regular banking hours, Monday through Friday, 8:30am to 4:30pm, contact the Customer Service Department at (304) 375-6262 or (304) 485-1717.

During non-banking hours, call (304) 375-3028

If you think you are a victim of identity theft please contact Williamstown Bank immediately.

Here are some helpful numbers and websites:


Name Number Website
Williamstown Bank (304) 375-6262 or
(304) 485-1717
www.williamstownbank.com

During regular banking hours, Monday through Friday, 8:30am to 4:30pm, please contact our Customer Service Department at either of our offices by calling (304) 375-6262 or (304)485-1717.

During non-banking hours, please call our debit card processor at (304) 375-3028. You will be asked questions to verify your identity and your card will then be cancelled. Card re-issuance will be handled by Williamstown Bank.

Name Number Website
TransUnion (800) 680-7289 www.transunion.com
Equifax (800) 525-6285 www.equifax.com
Experian (800) 397-3742 www.experian.com

Each year, you are entitled to one free credit report through www.annualcreditreport.com or by calling (800) 322-8228.

Request a copy of your Social Security statements at www.ssa.gov/mystatement to be sure that you are the only person using your social security number for employment.

Name Website
Federal Trade Commission Identity Theft
http://www.consumer.ftc.gov/features/feature-0014-identity-theft
FDIC Identity Theft & Fraud
http://www.fdic.gov/consumers/theft/